We'd Love To Hear From You

Say Hello

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Questions about a piece, an order, or a return? A real, USA-based person reads every note.

By Telephone

By Email

By Post

Ecom Fire INC, 4711 34th St. N. Suite F, St. Petersburg, FL 33714

Leave A Note

We reply within 1-2 business days.

“Every note is read by a real person — and answered with care.”
Our Client Care Promise

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When will my order arrive?

Orders are processed within 1-2 business days and travel via USPS Priority Mail. Share your order number and we'll check on it for you.

May I return a piece?

Of course — returns are accepted within 30 days from the date your order is received, unused and in original condition.

Which cards do you take?

Visa and Mastercard only. Charges appear as BeautifulHairEssential on your statement.